Privacy Policy

Privacy Policy

The purpose of this Privacy Policy is to tell you what information we gather on this Website and how we use that information. By using this Website you accept the terms of this Privacy Policy.
This Privacy policy applies to the website owned and operated by Surnetics LLC (referred to as “we,” “us,” the “Company” or similar terms), with a homepage located at www.surnetics.com (the “Website”). This Privacy Policy does not apply to any other websites, and we make no representations as to the privacy practices of other websites.
What Information do We Collect?
In order to process and track orders, update your account, respond to your requests, operate our business, and maintain this Website and various features, we collect a variety of information about Website visitors. This section describes both the Non-Personal Information and Personal Information we collect.
Non-Personal Information.
Each time a computer visits this Website we may collect certain information from that computer. This information is automatically collected from the computer’s web browser and may include information such as the following (“Non-Personal Information”):
• the type of web browser software the computer uses (for example, Netscape Navigator or Internet Explorer)
• the name of the domain from which the computer accessed the Internet
• the Internet address of the website from which the computer linked directly to the Website
• the date and time the computer accessed the Website
Non-Personal Information does not tell us who you are.
Also, we may place a text file called a cookie in the browser files of computers that visit this Website. Cookies are pieces of information issued by a website that, among other things, allow your computer to utilize all the features on this Website. If and when your computer accepts a cookie, the cookie may be stored on the computer’s hard drive. US Government Information Bulletin (I-034) contains a good description of cookie technology at: http://www.ciac.org/ciac/bulletins/i-034.shtml. You are always free to decline our cookies if your browser permits, but some parts of the Website may not work properly for you if you do so.
Personal Information.

In the course of opening or updating your account, placing an order, filling out a form on a page on this website, or taking any similar action, you may provide us with information such as your name, address, telephone number, purchase information and history, email address, credit card number, or similar information (“Personal Information”). The only way we get personal information is if you choose to give it to us.

How do We Share and Use Information?

The ways we share, use, and protect information collected over this Website depends upon the type of information involved.
Non-Personal Information.

We may use non-personal information to help us make the Website more useful to you and for other business purposes. For example, we may tell business partners how many computers visited this Website or what pages were most popular. We may prepare reports and other materials using non-personal information. We may use Non-Personal Information for any other purpose and may share Non-Personal Information with third parties.

Personal Information.

If you submit personal information, you agree that we may keep a record of the personal information. For example, we may keep a record of your name, address, and credit card number in order to receive payment for your orders and in order to ship the orders. We also may use personal information to help us in our business, including but not limited to improving this Website and marketing and product development, or to contact you. You also agree that we may share personal information with other businesses that help us operate our business, such as credit card companies and shipping companies. Also, we may share personal information with other companies we do business with, such as business partners, affiliates, or successors. We may share Personal Information if required to comply with a law, regulation, court order, or other legal process. We may share Personal Information to protect our rights or property.
Email and Link Information.

Using the email address you provide us, we may send you email newsletters or similar documents from time to time. These emails may include technology that permits us to track if and when an email has been opened, as well as whether the recipient clicked on any particular link or advertisement contained in the email. This information is tracked and used for statistical analysis, to generate sales leads, and to help us operate our business. The information gathered from these emails may result in a call or email from our sales staff to provide further information on products that our emails have identified you as having an interest in.
Opt-In for Advertising and Other Communications.

You agree that we, or the third parties who help us operate this Website and conduct business, may contact you for advertising or any other purposes through any and all contact information you provide to us, such as email, telephone, fax, or mail.
California Residents only – Disclosures to Direct Marketing Entities.
This notice applies only to California residents and is made pursuant to California Civil Code § 1798.83. As noted above, we may disclose Personal Information about you, such as your email address, to third parties. If we disclose personal information about you to a third party and the third party will use that information for direct marketing purposes, you have the right to contact us at info@surnetics.com to request that we notify you as to: (1) what categories of Personal Information we shared with the direct marketer; and (2) the name of the direct marketing businesses with whom we shared such information.

What Happens if the Privacy Policy Changes?
We may change this Privacy Policy at any time and for any reason. If we change this Privacy Policy we will post the change on this section of the Website.

What About Privacy on Other Sites?
This Website may contain links to other websites. We provide these links for your convenience, but we do not review, control, or monitor the privacy practices of websites operated by others. We are not responsible for the performance of these sites or for your business dealings with them. Your use of other websites is subject to the terms and conditions of those websites, including the privacy policies of those websites.

Are There Special Rules About Children’s Privacy?
This Website is designed for an adult audience only, and anyone under 18 years old must not use this Website. We will not intentionally collect online any personal information (such as a child’s name or e-mail address) from children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us as described below.

Security
Your information is stored on servers located in the United States. We and our agents who help us with hosting and security use a number of procedural and technical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure, including use of encryption, “firewalls” and Secure Socket Layers. However, “perfect security” does not exist on the Internet.

Effective Date
The Effective date of this Privacy Policy is May 1, 2013.

Contact Information
If you wish to access, update, or chance any of the personal information that you have provided to the Company, or if you have any questions or concerns about the collection or use of your personal information, you may contact the Company at
Surnetics LLC
10609 Aquila Ave S
Minneapolis, MN 55438
Email: info@surnetics.com